Ask us! Call or email us and we’ll let you know what information we would need to check. Generally, it’ll be the regulator’s serial number, your last name, proof of original ownership, and service receipts.
AirTech Service Procedures
Do I have to file my warranty after the service?
No! We’ll take care of everything for you! If you have any questions about your regulator’s warranty or future servicing, let us know and we’ll walk you through it.
Can I walk into AirTech and drop off my equipment for service?
Yes! We share a store floor with a scuba store, Gypsy Divers, in Gypsy Divers Aquatic Center. Feel free to come on in anytime the service center is open and talk with us! If you need to have your equipment shipped back to you, we can always arrange that. 3651 Bastion Ln. Raleigh NC, 27604
What is the average turnaround time for service?
The average turnaround time is 2 weeks. However, please check our ticket system homepage for the current turnaround time.
Should I get my BCD serviced?
Yes! While it does take up weight and space in the box, BCDs have annual service kits and requirements just like your regulator! Your BCD will count as a stage and uses the manufacturer’s service kit, so the price will be based on your manufacturer’s part kits plus a normal stage of labor. While in the shop, we will test to ensure it holds air properly, test dump valves, and service and test your power inflator or alternate air source.