We are factory-authorized technicians for every major brand of diving equipment available in the United States and will honor the manufacturer’s parts-provision warranty for whatever piece of equipment you own, as long as you provide current proof of warranty status.
We try to maintain reasonable service turnarounds, unless the necessary parts are back-ordered, and we stock a LARGE parts inventory to make this situation unlikely.
Notice: Due to a continued increase in volume, we are currently working on a 4-5 week turnaround.
We are also currently not accepting expedite requests.
Normal 14 day turnaround:
$35 per stage + price of parts
Expedited 8-13 day turnaround:
$45 per stage + price of parts
Expedited 3-7 day turnaround:
$50 per stage + price of parts
Expedited 24-48 hour turnaround:
$65 per stage + price of parts
For annual warranty service on regulators, we completely disassemble the regulator and clean all of the parts as prescribed by the manufacturer. We then reassemble the regulator, replacing the warranty parts (typically this includes but may not be limited to the filter, valve seats, and dynamic O-rings), and inspecting all of the components. Once reassembled, the regulator is put on our flow bench and tuned to the manufacturer’s specifications for interstage pressures, flow rates, cracking pressure (inhalation effort) and exhalation effort.
So, a “normal” set of equipment would be 4 stages plus 4 service kits:
- BCD + service kit
Firststage (connects to the tank) + service kit
- Primary stage (main regulator you breathe from) + service kit
- Alternate air source (attached to the first stage or on the BCD)
How to get your equipment serviced with us
- Submit a ticket on our ticket system
- Ship us your equipment
We’d even appreciate a phone call if this will be your first experience with us. It’s a good way to get all of your questions answered and for us to get to know you.
We are proud certified technicians for:
AGA full-face masks
Aqualung / USDivers / Apeks
Ocean Reef full-face masks
OTS full-face masks
*Note: If a manufacturer stops supporting one of their products due to it’s age, we may not be able to service it because parts will no longer be available. If you have an older piece of equipment, we suggest you contact us first to confirm we can service it.
We can’t service everything. But maybe we can still be helpful.
If your regulator shows up on the list below, it does not mean it can’t be serviced. It just can’t be serviced by us. Please give us a call at 919-255-1888 and we’ll advise you as to where you might find an appropriate service center. Please understand that many (but not all) of the companies listed below are no longer in existence.
Dacor prior to 1998